A fully managed bilingual team in Mexico — minutes from San Diego — that handles your customer experience, back office, and digital outreach. Same time zone. Same brand voice. Half the cost of hiring in-house.
Companies that scale with CSC
From front-line customer experience to back-office operations and digital outreach, CSC plugs into your workflow as one unified extension of your team.
Inbound calls, chat, and email handled by bilingual agents trained on your brand voice and your tools.
Claims processing, scheduling, data entry, and administrative work delivered with quality controls and full transparency.
Tech-enabled outreach, recruiting tools, and digital workflows — built on our Recruitment Management System.
Every industry has its own language, compliance, and customer expectations. Our agents don't just work for you — they're trained on your industry.
Headquartered minutes from San Diego, our delivery centers in Tijuana, Mexico City, and Guadalajara give you Pacific-time coverage, native-bilingual talent, and 40–60% lower cost than US in-house teams — without the trade-offs of offshoring.
We replaced two US-based vendors with one CSC team. Our CSAT went up, our wait times dropped, and we finally have a Spanish-speaking front line. They feel like our team — which is the whole point.
30-minute discovery call. No commitment. We'll show you a staffing model and a number.