A fully managed bilingual team in Mexico — minutes from San Diego — that handles your customer experience, back office, and digital outreach. Same time zone. Same brand voice. Half the cost of hiring in-house.
Companies that scale with CSC
From front-line customer experience to back-office operations and digital outreach, CSC plugs into your workflow as one unified extension of your team.
Inbound calls, chat, and email handled by bilingual agents trained on your brand voice and your tools.
Claims processing, scheduling, data entry, and administrative work delivered with quality controls and full transparency.
Google Ads, marketing automation, paid social, and dashboards — managed by the same team that runs them for our own brands.
Every industry has its own language, compliance, and customer expectations. Our agents don't just work for you — they're trained on your industry.
Clinics, practices, and health systems trust CSC to handle patient calls, scheduling, and intake with the empathy and accuracy your patients expect — bilingual by default.
Explore →From first notice of loss through claim resolution, our bilingual specialists keep your policyholders informed and your operations efficient — even when weather events spike volume overnight.
Explore →Banks, credit unions, and lenders rely on CSC for member service, loan support, and bilingual outreach delivered to financial-industry standards — recorded, scored, and reportable.
Explore →Law firms win cases when they answer the phone. Our bilingual intake specialists capture leads, schedule consultations, and keep clients informed — without pulling attorneys off their cases.
Explore →In real estate, response time is everything. Our bilingual agents qualify leads, schedule showings, and follow up so your agents can stay in front of clients — not stuck on the phone.
Explore →From order questions to returns, our agents handle high-volume customer service across phone, email, and chat — without sacrificing quality during seasonal spikes.
Explore →Reservations, guest requests, and overflow calls handled with the warmth and professionalism your brand requires — across every channel, every hour.
Explore →When plans change, travelers need to reach a real person. Our bilingual agents handle bookings, itinerary changes, and customer questions across time zones — 24/7.
Explore →Schools, universities, and EdTech providers rely on CSC for admissions calls, family outreach, and bilingual support that meets students where they are.
Explore →Accountants, consultants, agencies, and other professional firms get a dedicated team that answers, qualifies, and books — so partners can focus on the work.
Explore →HVAC, plumbing, electrical, roofing, and field-service companies trust CSC to capture leads, schedule appointments, and dispatch crews — bilingual, 24/7, and integrated with your service-management platform.
Explore →Carriers, freight brokers, and 3PLs rely on CSC for bilingual dispatch support, track-and-trace, and driver communication that never sleeps.
Explore →SaaS companies and tech platforms trust CSC for bilingual tier-1 support, onboarding help, and customer-success outreach — so your engineers build and your users stay.
Explore →Multi-location retailers and brands trust CSC for bilingual customer service, order and inventory questions, and loyalty support across every channel.
Explore →Dealerships, service centers, and automotive groups trust CSC for bilingual service scheduling, sales lead capture, and customer follow-up that never lets a call go to voicemail.
Explore →Nonprofits, associations, and member organizations trust CSC for bilingual donor and member support, helpline coverage, and outreach that reaches every community.
Explore →Headquartered minutes from San Diego, our delivery centers in Tijuana, Mexico City, and Guadalajara give you Pacific-time coverage, native-bilingual talent, and 40–60% lower cost than US in-house teams — without the trade-offs of offshoring.
We replaced two US-based vendors with one CSC team. Our CSAT went up, our wait times dropped, and we finally have a Spanish-speaking front line. They feel like our team — which is the whole point.
CSC is one of three connected ways to tap bilingual nearshore talent. Whatever the size of the need, there's a fit.
A fully managed bilingual team for customer experience, back office, and digital services — trained on your brand and embedded in your workflow.
Best for: companies that want a turnkey nearshore team without the overhead of running it.
See CSC solutionsA recruiter-driven marketplace to hire pre-vetted remote professionals — call center, sales, support, virtual assistant, and back-office roles — live in days, not months.
Best for: companies that want to hire and manage their own contractors directly.
Visit HireSwiftlee ↗Real bilingual receptionists — or an AI receptionist — answering your calls 24/7, capturing every lead and booking every appointment.
Best for: small businesses that just need every call answered, without building a team.
Visit Swiftlee ↗30-minute discovery call. No commitment. We'll show you a staffing model and a number.