A fully managed bilingual team in Mexico — minutes from San Diego — that handles your customer experience, back office, and digital outreach. Same time zone. Same brand voice. Half the cost of hiring in-house.
Companies that scale with CSC
From front-line customer experience to back-office operations and digital outreach, CSC plugs into your workflow as one unified extension of your team.
Inbound calls, chat, and email handled by bilingual agents trained on your brand voice and your tools.
Claims processing, scheduling, data entry, and administrative work delivered with quality controls and full transparency.
Tech-enabled outreach, recruiting tools, and digital workflows — built on our Recruitment Management System.
Every industry has its own language, compliance, and customer expectations. Our agents don't just work for you — they're trained on your industry.
Headquartered minutes from San Diego, our delivery centers in Tijuana, Mexico City, and Guadalajara give you Pacific-time coverage, native-bilingual talent, and 40–60% lower cost than US in-house teams — without the trade-offs of offshoring.
We replaced two US-based vendors with one CSC team. Our CSAT went up, our wait times dropped, and we finally have a Spanish-speaking front line. They feel like our team — which is the whole point.
CSC is one of three connected ways to tap bilingual nearshore talent. Whatever the size of the need, there's a fit.
A fully managed bilingual team for customer experience, back office, and digital services — trained on your brand and embedded in your workflow.
Best for: companies that want a turnkey nearshore team without the overhead of running it.
See CSC solutionsA recruiter-driven marketplace to hire pre-vetted remote professionals — call center, sales, support, virtual assistant, and back-office roles — live in days, not months.
Best for: companies that want to hire and manage their own contractors directly.
Visit HireSwiftlee ↗Real bilingual receptionists — or an AI receptionist — answering your calls 24/7, capturing every lead and booking every appointment.
Best for: small businesses that just need every call answered, without building a team.
Visit Swiftlee ↗30-minute discovery call. No commitment. We'll show you a staffing model and a number.